More than 400 travellers later: thank you

When we opened the parking at the start of the summer, we had a site, a shuttle and one conviction: parking near Brussels Airport should be neither expensive nor complicated. A few months later, more than 400 travellers have trusted us with their car. That number means something to us, so we are taking five minutes to say thank you.

A first summer that outran our plan

We had planned a gradual start. Reality moved faster: fully booked July weeks, 4 am departures, returns past midnight, families, Thursday regulars and August holidaymakers packed to the roof. The shuttle ran day and night, and the principle we started with held: drop the car, hop on, fly.

Five stars on Google, and the intention to keep them

As we write this, our Google listing shows 5 stars. We will not pretend to be blasé about it: it matters enormously. What your reviews mention most is the simplicity (booking in 2 minutes, a shuttle without waiting) and the team. We pass it on, it makes their day too.

We also know a rating is lost faster than it is earned. So the method stays the same: answer fast, fix problems without arguing, and keep the shuttle wait at a few minutes, not thirty.

What your feedback has already changed

• The shuttle now runs non-stop, 24/7: no fixed schedule, you leave when you are ready.
• First Class was born for those who want their own spot and to keep their keys.
• The Season Pass arrived for frequent flyers: 5 € per parking day, all year round.

What comes next

Autumn and winter are coming, with the November break and ski departures. We are preparing the site and the team for those peaks, and this blog will keep publishing practical guides about parking at Zaventem. If you have already parked with us: thank you, sincerely. If not yet, we will be there for your next flight.